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Wish you could go back to school? Or get some professional advice about advancing your career? Watch this short video to see how kpcareerplanning.org can help.
Produced by Alessandra Luckey
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Want to move up in your career? Watch this short video to see resources that can help.
Also visit kpcareerplanning.org or the SEIU UHW-West & Joint Employer Education Fund and the Ben Hudnall Memorial Trust websites to see what's available in your region.
Produced by Alessandra Luckey
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This animated video shows how the Rapid Improvement Model makes performance improvement a piece of cake. Watch it to see how the process can work for your team.
Produced by Kellie Applen and Paul Erskine
Animation by Piehole.TV
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This short animated video explains how interest-based problem solving works and why it is so powerful.
Produced by Paul Erskine and Kellie Applen
Animation by Piehole.TV
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How a long-time Kaiser Permanente employee boosted her skill set thanks to a free, Partnership-funded training program.
Produced by Otesa Miles.
Edited by Otesa Miles and Kellie Applen.
Videography and photography by Beverly White and Clement Britt.
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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Produced by Sherry Crosby
Videography by Paul Erskine
Edited by Sherry Crosby and Kellie Applen
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A receptionist makes a mid-life career move, with the help of union educational benefits.
Find ways to grow your career at kpcareerplanning.org or the education trusts serving members of the Coalition of Kaiser Permanente Unions: SEIU UHW-West & Joint Employer Education Fund and Ben Hudnall Memorial Trust.
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- Reviewing the Emergency Department’s patient intake procedure and documenting the number of forms used
- Brainstorming ways to reduce multiple forms and frequency of contact between clerks and patients
- Educating clerks and staff on the new technology, including the use of electronic signature pads
What can your team do to leverage technology to save money and improve the patient experience? What else could you do to help keep KP affordable for our member and patients?
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- Partnering with Pharmacy Analytics to identify and remove outdated drugs from the shelf
- Engaging team members to “own” a section of the pharmacy and monitor expired or slow-moving medications
What can your team do to better manage your inventory? What else could you do to save money and keep KP affordable for members and patients?
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By working with other departments to get the data they need, members of this pharmacy team in the Northwest reduced their expired-medication costs by 90 percent. What can your team learn from its success to help keep Kaiser Permanente affordable?
Produced by Jennifer Gladwell.
Edited by Jennifer Gladwell and Kellie Applen.
Videography and Photography by Beverly White and Laura Morton.