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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Produced by Sherry Crosby
Videography by Paul Erskine
Edited by Sherry Crosby and Kellie Applen
Everyone has a voice at Kaiser Permanente — and KP needs to hear yours. This empowering training helps teams understand why every voice matters and how to be sure all are heard.
Creating a space where workers feel safe speaking up leads to better patient care and a better workplace. This fast-paced, interactive workshop helps frontline workers and managers learn what a speaking-up culture looks like, why it matters and how to manage difficult conversations through role play and group exercises.
Levels 1—5
Usually 90 minutes, but this training can be customized to suit your team's needs.
This in-person training is for unit-based teams, LMP councils, units/departments and other groups.
The photos and quotes above launched a new LMPartnership.org feature, Humans of Partnership. Visit the entire collection.
Creating a better workplace turns cynics into champions of unit-based teams. UBTs help workers, managers and physicians better serve Kaiser Permanente members and patients. Yet even though everyone in the unit belongs to the team, too many people don’t realize they do. Engaging with your team can change lives—including your own. Read on and see how.
Plus: "Meet Your National Agreement," puzzles and games and great comics that will help everyone realize they are part of your UBT.
Minimum order:
What can your team do to support each other's concerns? What else could your team do to follow up on issues?
To enhance communication and participation, unit-based teams use processes that are designed to encourage teamwork, ike outcome-oriented meetings and frequent huddles. Teams also regularly analyze data to make sure their improvement efforts are on track. Advanced UBTs employ more sophisticated approaches that include adopting or spreading successful practices and getting input from Kaiser Permanente members and patients.
