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Calls Resonate for Ultrasounds
Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.
Details
Why This Matters
- No-shows adversely affect care and the entire lab.
Test of Change
- Dividing reminder calls among several staffers
Follow-Up Orders Save Lives
Adhering to important guidelines to keep patients safe and healthy after surgery was high after this team educated staff and coordinated with pharmacists and other teams to ensure compliance.
Details
Why This Matters
- VTE prophylaxis helps prevent post-operative complications.
Test of Change
- Coordinating with pharmacies to keep with SCIP guidelines
Fast Pass Reduces Unneeded Tests
The lab team saved time and money when it identified which tests oncology patients actually needed, they created a pass to get patients to the front of the line, and fast-tracked the processing of tests.
Details
Why This Matters
- Getting the patient through the lab more quickly gets them diagnosed sooner.
Test of Change
- A "golden ticket" fast track system ensured patients got the tests they needed
This Test Saves Lives
The internal medicine unit emphasized the value of taking the colorectal screening test, and identified at-risk patients whenever they come into the office.
Details
Why This Matters
- Ensuring the patients take the test and return it is critical to early screening.
Test of Change
- Labeling the test as life-saving can increase patient compliance