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Format: PDF
Size: 16 pages; print on on 8½” x 11” paper (for full-size, print on 11" x 14" and trim to 9.5" x 11.5")
Intended audience: Frontline workers, managers and physicians
Best used: Download the PDF or read all of the stories online by using the links below.
Cover story: Where No One Has Gone Before
Have you ever wondered whether the interest-based process—for bargaining, for problem solving—is really worth the investment in time and training? Lay those doubts aside. See how interest-based bargaining and our new National Agreement set us apart from the crowd.
- Tips and Tools: 6 Tips for Successful Interest-Based Problem Solving. This primer demystifies the difference between a "position" and an "interest."
Feature: Micro-Clinics, Macro-Partnership
Faced with opening five clinics in 11 weeks, Ohio proves working collaboratively and reaching consensus doesn't always take longer.
- Peer Advice: Philip Ostrom. Ohio's regional manager of materials and logistics explains how he became a convert to working in partnership—which helped his team get courier routes designed to cover the five new micro-clinics.
Plan, Do, Study, Act: Better Workflow Helps Control Blood Pressure
Puzzles and Games
- Download the Word Scramble or the "Hank Libs" featured in this issue.
- Get the answers to this issue's puzzles and games.
Labor History: Longshore Start to Total Health
From the Desk of Henrietta: What do you think?
All in a Day's Work Cartoon: Old-Fashioned Problem Solving
Back Cover Poster: We Don't Need to Run Marathons to Be Healthy
The Summer 2012 issue of HANK, the Labor Management Partnership's quarterly magazine.
