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To identify change they want to make in their departments and test them to see if they work, unit-based teams use tools such as the Rapid Improvement Model (also known as RIM+), process mapping and waste walks. Using these performance improvement tools has allowed UBTs throughout Kaiser Permanente to improve service, quality, affordability and the work environment. UBT Tracker is an online tool teams use to track their projects and tests of change.
Archived content
Live, non-archived content
Long Teaser
A complete UBT toolkit on use of tools.
Nav Section
Topics
Performance Improvement
Role
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Consultants & UPRs
UBT Co-Leads
Date of publication
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Path to Performance Dimensions
Use of Tools
Content Type
Toolkit
Content Goal
Instruct
Subject
Right Pull Quote
Using our performance improvement tools—process mappings; run charts; plan, do, study, act cycles—keeps us all sharp.
Right Pull Quote Source
Mary Rodriguez
Right Pull Quote Source Title
Assistant clinical director and co-lead, Perioperative UBT, Ontario Medical Center (Southern California)
High Res Photo Set
Linksets
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Top 5 Use-of-Tools Resources
Instruct
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What's It Look Like in Action?
Inspire