Directions: Right-click on the Download MP4 link above (option-click on a Mac) and choose the “Save as…” command.
Next steps: Get ideas on how you can use LMP videos in your meetings and trainings, plus information on handling zip files.
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Members of the Phlebotomy unit-based team at the Rockwood Medical Offices in Oregon share how they are motivating each other to get healthy—and the impact it has had on their customer service scores.
