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  • Identifying eligible members for colorectal screening
  • Developing a personalized story for each patient to make it relevant
  • Creating a follow-up process to ensure patients are following through with the test

What can your team do to customize your outreach to patients?

 

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  • Reaching out to LMP and UBT consultants for help
  • Opening the lines of communication, including daily huddles
  • Working the problem

What can your team do to improve communication?  What else could your team do to create a psychologically safe environment? 

 

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The Inside Story

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Take advantage of everything LMP Communications has to offer and more!

Hank

The flagship publication of the Labor Management Partnership, Hank (named in honor of Henry J.) brings forward the diverse perspectives of frontline workers, managers and physicians across Kaiser Permanente. It features:

  • Stories about unit-based teams that have taken a collaborative approach to achieve measurable performance improvement.
  • Stories about individuals who, by working in partnership, have undergone a personal shift that has changed their level of engagement at work.
  • Examples of effective practices that a team or individual can apply.
  • Tools that make working in partnership easier: Practical tips and techniques for improving performance and solving problems in a team environment.

Each quarterly issue also has a comic on a partnership theme, puzzles and games, a poster and more.

LMP Insider

Our twice-monthly e-bulletin links you to useful tips, tools, team-tested practices and videos on LMPartnership.org. Subscribe today! (Scroll to the bottom of this page and enter your email address in the box.)

Oldie but Goodie

A checklist from the Labor Management Partnership’s early days, with seven principles and 37 related behaviors describing what working in partnership looks like. 

Need an Idea? Borrow One!

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To enhance communication and participation, unit-based teams use processes that are designed to encourage teamwork, like outcome-oriented meetings and frequent huddles. Teams also regularly analyze data to make sure their improvement efforts are on track. Advanced UBTs employ more sophisticated approaches that include adopting or spreading successful practices and getting input from Kaiser Permanente members and patients. 

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To enhance communication and participation, unit-based teams use processes that are designed to encourage teamwork,  ike outcome-oriented meetings and frequent huddles. Teams also regularly analyze data to make sure their improvement efforts are on track. Advanced UBTs employ more sophisticated approaches that include adopting or spreading successful practices and getting input from Kaiser Permanente members and patients. 

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